Software Technical Support

For TradersCoach.com® Software & Products

Remote PC Assistance By Appointment Only

Please Choose - Start with posting your question in our forum using "Fast Online Tech Support", item #1 below:

1) FAST ONLINE TECH SUPPORT:

CLICK HERE for fast answers to your questions and to review our technical support forum. If you do not see an
answer to your question already posted, then please post your question and you will get an immediate response
as this post is monitored in real-time.

2) REMOTE ACCESS TECH SUPPORT - BY APPOINTMENT ONLY:

Before we can assist you with the ART® Software, you need to have either purchased the ART® Software prior to 2011
or be a "Total Platinum Software Care" subscriber. You will also need your charting platform up and running and
receiving the data you need. If you are having trouble with getting your charting platform set-up, please contact
your charting platform provider for assistance.

If you are currently on an active ART® Software trial, then we will provide ART® Software Remote Technical Support if you need it. Email us requesting remote technical support using the email link below.

HOW TO REQUEST REMOTE TECHNICAL SUPPORT:
If you have your charting platform set-up and running and you need help installing the ART® Software, Send an email to
info@traderscoach.com to request a technical support session. Please provide three separate times you are
available so that our technician can schedule your appointment. A reply via email will be sent to you confirming your
appointment day and time.

"Thank you very much for helping out. Your Tech Support yesterday was incredible – took control of my laptop and got ART [ART® Software] going in just a few minutes. That was really nice!"

Gunnar G., Granada Hills, CA USA
January 2010

U.S. Government Required Disclaimer - Commodity Futures Trading Commission. Futures and options trading has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the futures and options markets. Don't trade with money you can't afford to lose. This website is neither a solicitation nor an offer to buy or sell futures or options. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed on this website. The past performance of any trading system or methodology is not necessarily indicative of future results.

CFTC RULE 4.41 - HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

TradersCoach.com, Inc. known as TradersCoach.com assumes no responsibility for your trading results. Past performance does not guarantee future performance and TradersCoach.com does not make any performance representations or guarantees. Any chart or trading demonstration produced by TradersCoach.com representing trades and using the Applied Reality Trading methods also known as ART or the ART Charting Software on the TradersCoach.com website or in any advertisement, seminar, brochure, CD-ROM and online demonstration, magazine, etc. are to be considered hypothetical trades for educational purposes only. No trading system can guarantee profits. Hypothetical trading results can be unreliable.

The ART Trading Software is a sophisticated proprietary trading software developed by TradersCoach.com that works on all markets and time frames (1 minute charts and up). However, it is important to realize that the ART Software alone is NOT what makes YOU a great trader! You will need to learn the entire ART methodology and master it before you will ever be successful with the ART Trading Software. We never know in advance who will have the ability to be successful and who will not. So, we cannot guarantee that you will be successful! But you will never know until you try! Furthermore, please note that all our sales are final with NO refunds for ANY REASON! This means if you buy the ART Trading Software and do not like it, there are NO refunds. We want to make this perfectly clear so that you understand this before you buy. If you do not agree with or like our policy then please move on.

ART, Applied Reality Trading, TradersCoach.com, Pyramid Trading Point, and The Long & Short Of It are all registered trademarks of TradersCoach.com, Inc.

Copying and or electronic transmission of this document without the written consent of TradersCoach.com is a violation of international copyright law.

Any reproduction or retransmission of the contents of this website is prohibited without the prior written consent of TradersCoach.com. The host server for the website is located in the U.S.A.

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